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TERM AND CONDITIONS

GENERAL TERMS AND CONDITIONS

1. RATES AND VALIDITY
All rates are quoted in MALAYSIA RINGGIT (MYR) valid until 2015, except on the peak season where the agent are required to check with us unless otherwise stated. However, in the event of unforeseen circumstances, which are over and beyond our control such as increase in transportation cost, admission fee, hotel rates, government tax, etc OUR COMPANY reserves the right to alter such applicable rates without prior notices.

2. BOOKING 
Reservation and enquiries to be directed to company¡¯s appointed agent. The fullest possible information is required in order to handle your reservations efficiently
 Arrival / departure dates and flights details
 Names of clients in fill with gender (Mr or Mrs/Miss) and I/C number
 Rooming list with number / type of rooms and required
 Guide requirements

3. RESERVATION
A 100 % nonrefundable deposit of the total accommodation cost is required to confirm reservation of accommodation, any amendment, cancellation or number of person or room reduced make after booking is confirmed, a fee will be imposed. 

 4. CONFIRMATION
All reservation requested must be confirmed by telefax or e-mail, a 50 % deposit is required for all confirmed tour package booking

5. AMENDMENTS / CANCELLATION POLICY
All amendments or cancellation must be received and acknowledge in writing.

 6. CANCELLATION
Hotels, restaurant, carriers, contractors or any other companies related to the services required, will charge cancellation fees on depending in the circumstances, if any such charges are levied by them, these charges will be billed to you
Within 15 days from date of travel 25 % of total tour price
Within 07 days from date of travel 70 % of total tour price
Within 03 days from date of travel 100 % of total tour price

 
7. PASSPORT AND VISA
Please ensure that you are in possession of a valid passport and visa. We will accept no responsibility and are not liable for any form of compensation if you are refused entry by immigration authorities of any country for whatever reasons. As every client is deemed to carry his own risk, please ensure that you have been covered by a comprehensive Holiday Travel Insurance.

 8. LIABILITY
COMPANY acts only as agent for transportation companies, hotels and other contractors and therefore does not accept any responsibility for:
  • 1. Any act of omission or default accident or irregularities that may be caused to person and or property.
  • 2. Any cancellation of journey, delays, failure to provide seats, berth and facilities for carrying or storing luggage and or failure to provide accommodation.
  • 3. OUR COMPANY reserves the right without being liable for any loss or damage to change the itinerary with or without notice and at its sole discretion if found to be in the best interest of all concerned.


 10. COVERAGE / ACCEPTANCE
All quotation by OUR COMPANY are subject to the terms and conditions stipulated above regardless or whether they are included in the quotation or otherwise, OUR COMPANY reserves the right to amend any of the conditions from time to time at its discretion.